Highlights from Wikis: Managing, Marketing, and Making them Work
April 8, 2008
- Use wikis for internal library communication, collaborative tools for larger organizations (and reach out to users).
- Must define a purpose for the wiki or a problem it can solve.
- Built a reference wiki to maintain internal docs; using Biz Wiki for business subject guide.
- Pick the right solution – see http://wikimatrix.org to choose the platform that’s right for you!
- Choose between local hosting over remote – local hosting allow for total control.
- Provide ample help pages for wiki
- Harvest initial content from blog entries, manuals, docs stored on network, etc.
- Encourage others to add content – won’t work without group buy-in
- Let others add content!!!
- Provide even MORE help.
- Add desirable content – specific guides for course assignments, etc.
- Measure Use – review statistics to guide future content creation.
- Explore new ways to use wiki, experiment with media, chat, etc.
- Spammers WILL find a way to hack your wiki and post crapola – may have to resort to approval of registrations.
- 20% of users will do 80% of work.
- Wikis Wikis everywhere, here a wiki there a wiki, everywhere a wikiwiki – thinking that consolidation is a good thing… One wiki to rule them all.
- Wikis are never done – isn’t a static doc, maintain links, pages, and articles to keep wiki relevant.
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